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I applied for masters at a malaysian university and I was accepted and received an offer letter for september semester, and I was supposed to get my visa letter before the start of study. But unfortunately i haven't received my visa up to date due to a careless officer in the university's admission office, who applied to me in EMGS too late, and the application is still under processing at this minute.
Now it seems I have no other choice but to defer because my colleagues started four weeks ago.
Now my question is can i make a complaint directly to emgs regarding this issue? or should i contact a higher officer in that university? What is the advised course of action?
- October 05, 2016
- Preferred qualification: Postgraduate | Preferred study destination: Malaysia
Sorry to hear about your problem. yes you can send your email to costomer care email.
but don't be harsh.