Unleash your leadership potential in the Hospitality industry by developing strong practical skills. If you would like to become a skilled senior hospitality manager then enroll in our Advanced Diploma of Hospitality Management.

Work in a senior management position

Extend and advance a broad range of hospitality skills. You’ll learn to coordinate hospitality operations and make independent strategic business management decisions. Our program includes senior management concepts such as financial management, marketing, business planning and human resource management.

Combine management skills with the hospitality industry

The Advanced Diploma provides you with exceptional skills. You will master how to create cocktails, develop a business plan, comply with hospitality laws and regulations and how to roster staff and manage diversity.

• Operational bar systems - including responsible service of alcohol (RSA)
• Food and beverage service
• Cellar systems
• Hospitality industry knowledge
• Enhancing quality customer service and managing conflict
• Organizing in-house functions
• Complying with hospitality laws and regulations

Assessment Methods

Various forms of assessment may be used, including practical assessment, role plays, assignments, class work and theory tests.

Modes of Delivery

Classroom

Pathways to further study

Melbourne Polytechnic provides seamless pathways towards higher qualifications. Once you have successfully completed the Advanced Diploma you may be given exemptions for some subjects within university degree programs including credit of 12 subjects/1.5 years into our HETHTHM Bachelor of Hospitality Management.

Note: There are exit points at each semester of delivery:

• Semester 1 - Certificate III in Hospitality
• Semester 2 - Certificate IV in Hospitality
• Semester 3 - Diploma of Hospitality Management

Career Pathways

You may gain employment at the operational and supervisory level and also further management career opportunities in the general hospitality industry including hotels, motels, restaurants, clubs and other hospitality establishments. Options would include:

• Restaurant owner/manager
• Venue manager
• Club manager
• Hotel management (front office manager, room’s division manager, food and beverage manager, human resources manager, executive housekeeper, purchasing manager etc.)