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BSB20115 Certificate II in Business Sydney Business and Travel Academy


COVID-19 update: This course will start online and continue on campus later. Read more

Course info


An introduction to business and the workplace with a focus on practical skills you can use right away. Learn to perform a range of mainly routine tasks in an office environment under direct supervision.

Course content

BSB20115 Certificate II in Business qualification requires completion of 12 units which includes 1 core plus 11 electives listed below:

Core units

  • BSBWHS201 Contribute to health and safety of self and others

Elective units

  • BSBIND201 Work effectively in a business environment
  • BSBCMM201 Communicate in the workplace
  • BSBWOR202 Organise and complete daily work activities
  • BSBWOR203 Work effectively with others
  • BSBINM201 Process and maintain workplace information
  • BSBINN201 Contribute to workplace innovation
  • BSBSUS201 Participate in environmentally sustainable work practices
  • BSBINM202 Handle mail
  • BSBWOR204 Use business technology
  • BSBCUS201 Deliver a service to customers
  • BSBITU211 Produce digital text documents


Students who successfully complete this course will be issued with the AQF (Australian Qualifications Framework) BSB20115 Certificate II in Business qualification. Students who partially complete this course (a minimum of one unit of competency) will be issued with a Statement of Attainment from BSB20115 Certificate II in Business qualification for the unit/s of competency successfully completed.

Career opportunities

Junior administrative positions such as office junior, data entry operator, clerical worker, office assistant or administrative assistant.

Pathway Information

After achieving the qualification, students can progress to study BSB30115 Certificate III in Business qualification.

Due to the safety of our teachers and students, The Academy will continue to deliver distancing learning (online learning).



Course options

Here are the different ways in which you can study BSB20115 Certificate II in Business.

Full Time (6 months)

Tuition fees

A$3,050.00 (1,73,842) per year

AUD $1,525 per term; AUD $3,050 for the entire course; AUD $100 for Material fee


20 Jul, 17 Aug, 12 Oct, 09 Nov, 07 Dec


Sydney Business and Travel Academy

Level 2, 401 Sussex Street,


New South Wales,

2000, SYDNEY, Australia

Entry requirement for international students

To study this course at SBTA, the students must:

  • Be 18 years and over
  • Completed year 10 or overseas equivalent
  • Minimum score of upper intermediate level of English such as: IELTS 5.5 or equivalent or an English proficiency of upper intermediate level or above from any NEAS accredited ELICOS provider.

* Please check with your chosen school for the exact entry requirements for your programme.

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