This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities. Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills.
They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
Pathways from this qualification
After achieving this qualification candidates may undertake:
BSB50120 Diploma of Business
A range of Diploma level qualifications within the BSB Business Service Training Package, or other Training Packages
May 2025
ALTEC College
Level 08, 620 Bourke Street,
MELBOURNE,
Victoria,
3000, MELBOURNE, Australia
September 2025
ALTEC College
Level 08, 620 Bourke Street,
MELBOURNE,
Victoria,
3000, MELBOURNE, Australia
Completion of Year 12 or equivalent
International: IELTS 5.5 with a minimum 5.0 in each band, or equivalent PTE 42, TOEFL iBt 46, TOEFL PBT 527
At least 18 years of age at the commencement of the course
Pathways into this qualification
Candidates may enter the qualification through a number of entry points including:
Certificate III in Business or other relevant qualification/s
With vocational experience assisting in a range of environments providing administrative or operational support to individuals and/or teams but without a formal business qualification
*There may be different IELTS requirements depending on your chosen course.