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What will I learn?

This qualification reflects the role of workers in community and/or residential settings, who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Discretion and judgement is required in relation to individual support, as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

To achieve this qualification, the candidate must have completed at least 120 hours of practical work as detailed in the Assessment Requirements of the units of competency.

Course Structure

The following units of competency are covered in this course:

CHCCCS015 Provide individualised support Core
CHCCCS023 Support independence and well being Core
CHCCOM005 Communicate and work in health or community services Core
CHCDIV001 Work with diverse people Core
CHCLEG001 Work legally and ethically Core
HLTAAP001 Recognise healthy body systems Core
HLTWHS002 Follow safe work practices for direct client care Core
CHCAGE001 Facilitate the empowerment of older people Elec
CHCAGE005 Provide support to people living with dementia Elec
CHCCCS011 Meet personal support needs Elec
HLTINF001 Comply with infection prevention and control policies and procedures Elec
CHCAGE002 Implement falls prevention strategies Elec
CHCCCS025 Support relationships with carers and families Elec

Pathways from the qualification

Students who undertake the CHC33015 – Certificate III in Individual Support (Ageing) are provided with advice of further training options. Students who gain this qualification can further their study in a range of Diploma of community services with AIC and Community Service degrees qualifications with other providers.

Job roles and titles vary across different industry sectors.

Possible job titles relevant to this qualification include:

Aged Care Worker
Connecting Care Worker
Residential Support Worker
Health Services Assistant
Home Care Assistant
Personal Care Assistant
Healthcare Worker
Patient Services Assistant
Seniors Care
Personal Care Worker
Residential Care Worker
Community Care Worker
Patient Care Assistant
Elderly Aid
Aged Care Support Worker
Individual Support Worker
Aged Care Social Worker
Respite Worker



Study options

Online/Distance with attendance (26 weeks)

Tuition fees
Tuition Fee: AUD $6,000; Enrollment Fee: AUD $200 (Non-refundable)
Start date

18 July 2022, 17 October 2022, 16 January 2023


Adelaide Campus

Level 3, 7 James Place (cnr Rundle Mall),


South Australia,

5000, ADELAIDE, Australia

Online/Distance with attendance (26 weeks)

Tuition fees
Tuition Fee: AUD $6,000; Enrollment Fee: AUD $200 (Non-refundable)
Start date

18 July 2022, 17 October 2022, 16 January 2023


Hobart Campus

Ground Floor, 114-116 Murray Street,



7000, HOBART, Australia

Entry requirements

For international students

Students must be aged 18 or above and have satisfactorily completed a CII qualification in related fields of study.

English proficiency requirement:

IELTS overall score of 5.5
TOEFL (iBT) score of 65
PTE Academic score of 42