What will I learn?

This qualification is suited to those working as administrators and project officers. In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Employment opportunities with this qualification include Administration Assistant, Data Entry Operator, Information Desk Clerk, Office Junior, Receptionist), Word Processing Operator, Customer Service Officer, Payroll Officer, Clerical Officer.

Successful completion of the Certificate IV in Business may provide entry into the Diploma of Business or and other Certificate IV and Diploma Accredited Courses and Training Package qualifications.

Mode of delivery

  • 20 hours per week face to face, with a mix of lecture style classes, tutorials and practical elements
  • There are approximately 6 hours of assessment for each unit in the course, comprising of written assessments and practical demonstrations
  • Depending on your previous skills and knowledge, you may need to attend more elements.



Study options

Full Time (35 weeks)

Tuition fees
Please contact the provider.
Start date

To be confirmed


IH Brisbane - ALS

Ground-Level 3/116 Adelaide Street,



4000, BRISBANE, Australia

Entry requirements

For international students

  • IELTS 5 equivalent / High Intermediate English level
  • Successful completion of Year 10 or equivalent
  • Minimum 18 years of age

*There may be different IELTS requirements depending on your chosen course.