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What will I learn?

Customer Relationship Management (CRM) are an essential component of any organisation dealing with customers. With a CRM system, you can automate and integrate your customer-facing activities: sales, marketing, customer service, and e-commerce.

The SAP CRM software also offers tools for customer analytics, personalisation, social media, collaboration, and more. This course provides business, functional and technical knowledge of the SAP CRM system.

Study options

Full Time (Variable)

Tuition fees
A$2,500.00 (1,37,514) per year
AUD $2,500 per person
Start date

July 2022, October 2022


Southern Cross University

Lismore Campus,

Military Road,


New South Wales,

2480, NORTH COAST, Australia

*There may be different IELTS requirements depending on your chosen course.