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What will I learn?

The mediation and conflict resolution profession is an incredibly rewarding and fulfilling profession. Students who enroll into the course will complete the following units of study:

  • Understanding Dispute Resolution and Mediation
  • Laying the Groundwork for Effective Mediation Managing
  • Conducting Productive Mediation
  • Reaching a Settlement

Career Prospects

After becoming one of the most litigious societies in the world mediation is fast becoming the increasingly popular, timely and cost effective way to settle disputes. Furthermore mediation ensures privacy while publicity is unavoidable when disputes are aired in court. As a result of all of these factors, mediators have and are expected to continue experiencing above average growth in employment.

Mediation is a meaningful and rewarding profession in which you will actively facilitate negotiation and settlement between disputing parties by providing direction and encouragement, working collaboratively with the parties and finding creative ways to reach a mutual solution.

Most mediators are employed by:

  • Local & State Government
  • Schools & Universities
  • Legal Service Providers
  • Corporations
  • Insurance Providers
  • Independent Mediation & Arbitration Business’s
  • Independent Mediator

Mediation skills are a valuable asset to your career and many employers find it highly desirable that employees hold these skills. For example those who work in:

  • management
  • customer service
  • counselling & psychology
  • education
  • law enforcement
  • sales and
  • key negotiating roles

Will all find dispute resolution, conflict management and ultimately mediation to be a invaluable set skills to have when you perform your day to day duties. In fact it is these skills that will distinguish and set you apart from your colleagues.

Online Learning

This entire course is carried out via Distance Learning (also known as correspondence learning). Distance learning is ideal if you need to adapt around work, family, or other commitments. It is also extremely beneficial should you simply wish to fast track your studies (and career) and not be locked into a timetable.

Our course content and learning experience ensure that your course is relevant and interesting. Learning, tutorial assistance, assessments takes place whenever and wherever you are in the country or world. It takes place at your own pace on your own terms to fit your lifestyle. As an ICI student, you’ll never endure a pop quiz, spend countless hours and hundreds of dollars travelling, and never be late with an assignment or for class.

Recognition & Accreditation

This course is recognised and accredited by the International Association of Private Career Colleges (IAPCC). The courses offered by ICI are unique as they take a very “hands on” approach. Our courses are not designed to teach you just the “theory” behind the industry – they are written and tutored by industry professionals and will fast-track you into a new career of your choice.

Course Level

This course leads to the awarding of a ICI Diploma in Mediation. This qualification recognises the graduates capacity for initiative and judgment across a broad range of technical and management functions. Diploma holders typically have personal responsibility and autonomy in performing technical operations or organising others in the workplace.

Which department am I in?

Faculty of Law and Justice

Study options

Online/Distance (31 weeks)

Tuition fees
AUD $1,611 for the entire course
Start date

To suit the client/individual

Entry requirements

For international students

There are no previous work or education requirements for entry into course level. Graduates can expect higher course levels to result in higher potential salary, positions and skill capabilities.

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