Course Description:

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

Qualifications:

Student must complete 6 core unit and 6 elective units to finish this course.

Course Structure:

Core

BSBWOR203 Work effectively with others

SITHIND002 Source and use information on the hospitality industry

SITHIND003 Use hospitality skills effectively

SITXCCS003 Interact with customers

SITXCOM002 Show social and cultural sensitivity

SITXWHS001 Participate in safe work practices

Elective

SITXFSA001 Use hygienic practices for food safety

SITXCCS002 Provide visitor information

SITHACS002 Provide housekeeping services to guests

SITHFAB005 Prepare and serve espresso coffee

SITXLAN002 Conduct routine oral communication in a language other than English

BSBFIA301 Maintain financial records

Career Prospects

• Bar attendant
• Catering assistant
• Front office assistant
• Room attendant.
• Café attendant
• Food and beverage attendant
• Porter

Course Duration:

26 weeks or 800 hours. 20 hours per week consisting of face-to-face lectures, supervised tutorials or projects, workshop, case studies, simulated business learning plus self-study and learning log.