Course Structure

BSBDIV501 Manage diversity in the workplace

BSBMGT617 Develop and implement a business plan

BSBRSK501 Manage risk

BSBWRT401 Write complex documents

SITTIND001 Source and use information on the tourism and travel industry

SITTPPD008 Develop tourism products

SITXCCS007 Enhance customer service experiences

SITXCCS008 Develop and manage quality customer service practices

SITXFIN002 Interpret financial information

SITXFIN003 Manage finances within a budget

SITXFIN004 Prepare and monitor budgets

SITXGLC001 Research and comply with regulatory requirements

SITXHRM003 Lead and manage people

SITXMGT001 Monitor work operations

SITXMGT002 Establish and conduct business relationships

SITXMPR007 Develop and implement marketing strategies

SITXWHS004 Establish and maintain a work health and safety system

BSBITU402 Develop and use complex spreadsheets

BSBMGT608 Manage innovation and continuous improvement

SITTTSL002 Access and interpret product information

SITTTSL005 Sell tourism products and services

SITTTSL004 Provide advice on Australian destinations

SITXHRM001 Coach others in job skills

SITTTSL010 Use a computerized reservations or operations system

Career Pathways

Senior Manager (Travel Agency)