Diploma in IT Service Management




What will I learn?

This programme will help you gain a combination of technical and process skills as you develop an understanding of how businesses operate. You will also learn the fine art of optimizing efficiency and performance using complex IT systems, allowing you to design and implement optimized IT services. With our own suite of laboratories featuring industry-standard software right here on campus, you will receive plenty of hands-on training. In addition, industry attachments with companies such as NCS and Teleperformance Singapore will allow you to gain valuable real-world experience.

Build knowledge and understanding of enterprise infrastructure and data Centre management. Learn to identify, analyze, and resolve system and application issues. Acquire the capabilities to plan, design, and deliver quality IT services and projects within budget and on time. Master the knowledge, techniques, and tools needed to manage processes and deliver exceptional services to the business and its customers.Undergo a 16-week industry attachment programme with an organization such as NCS, OCBC Bank, OPUS IT Services, or Teleperformance Singapore.

DSM graduates are well prepared to provide professional service to clients in a variety of industries. Students will be able to launch your career in roles such as:

  • IT Analyst/Executive/Manager
  • IT Operations Professional
  • Sales Specialist for IT Solution
  • Project Coordinator

Which department am I in?

School of Infocomm

Study options

Full Time (3 years)

Tuition fees
SG$26,919.00 (16,35,419) per year
Tuition Fee Payable (after Tuition Grant): SG $9,050
Start date

Expected October 2023


School of Infocomm

9 Woodlands Avenue 9,

738964, Singapore

Entry requirements

For international students

Applicants must satisfy the following minimum requirements: O-level holders must have English language with grades 1-7, mathematics (Elementary/Additional) with grades 1-6, any two other subjects: with grades 1-6; NITEC holders should have subjects with GPA greater than equal to 3.5; Higher NITEC holders must have GPA greater than equal to 2.0. Applicants must satisfy the following minimum requirements: A-level holders must have the obtain an A-S grade for General Paper (English Medium), obtain an A-E grade for 3 other H2 subjects, and must have taken GCE 'A' Level examinations whilst studying in a Junior College / Millennia Institute in Singapore.

*There may be different IELTS requirements depending on your chosen course.


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