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IT (Cyber Security & Support) - Level 2 Certificate Ealing, Hammersmith and West London College



Course info


Organisations increasingly rely on computer systems in all areas of their operations and decision-making processes. Therefore it is critical to ensure that IT systems run correctly and are regularly maintained. IT support or technical support is a service that provides this kind of support as well as helping with specific problems with computer technology. IT support technicians may install and configure computer systems diagnose hardware and software faults and solve technical and applications problems either over the phone or in person and/or monitor and maintain the computer systems and networks of an organisation. Organisations need the IT support to ensure that their digital products services and systems work effectively. This qualification is for learners who want to start a career in IT support. This course is for you if you are looking to gain the skills and knowledge to undertake an IT support technician job role. It is an ideal qualification if you are intending to progress directly to employment in IT or to an IT apprenticeship. Learners will be required to complete all four units which will include - Set Up and Configure Technology Systems - Exploring Current and Emerging Technologies - Security Protection and Risk Management - Working as an IT Support Technician. All learners will also get a chance to improve their literacy and numeracy to level 2 either with a programme of study that includes GCSE English and Maths or Functional skills English and Maths. The study programme will include work experience for a week which will enable you to develop your employability skills further as well as study skills where you will complete modules such as Word and Excel to gain the Microsoft Office Specialist (MOS) qualification.

Course options

Here are the different ways in which you can study IT (Cyber Security & Support) - Level 2 Certificate.

Full Time (36 weeks)

Tuition fees

Contact provider


09 Sep


Hammersmith & Fulham College

Gliddon Road,




W14 9BL, England

Entry requirement for international students

Ealing, Hammersmith and West London College*

Find your nearest IELTS test centre and test dates

* Please check with your chosen school for the exact entry requirements for your programme.

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