What will I learn?

This course is for those who wish to develop and apply a broad range of administrative skills in varied work contexts, using some discretion and judgment. They may provide technical advice and support to a team.

Course Structure

To receive the Certificate III in Business Administration students must complete all core units and, if available, a range of additional units.

Core Units

  • Develop keyboarding speed and accuracy
  • Contribute to health and safety of self and others

You will study a combination of the following elective units, which may vary between each semester and campus, and will depend on a number of considerations including the packaging rules for the qualification and demand for the unit:

  • Organize schedules
  • Process payroll
  • Process accounts payable and receivable
  • Maintain a general ledger
  • Create electronic presentations
  • Design and produce text documents
  • Produce spreadsheets
  • Design and produce business documents
  • Produce desktop published documents
  • Write simple documents
  • Produce texts from notes
  • Produce texts from audio transcription
  • Maintain business resources
  • Process customer complaints
  • Deliver and monitor a service to customers
  • Work effectively with diversity
  • Maintain financial records
  • Organize workplace information
  • Utilize a knowledge management system
  • Handle receipt and dispatch of information
  • Contribute to workplace innovation
  • Comply with organizational requirements for protection and use of intellectual property
  • Create and use databases
  • Conduct online transactions
  • Recommend products and services
  • Participate in environmentally sustainable work practices
  • Use business technology
  • Organize personal work priorities and development
  • Work effectively as an offsite worker
  • Implement and monitor WHS policies, procedures and programs to meet legislative requirements

Career opportunities

  • Accounts receivable clerk
  • Accounts payable clerk
  • Clerk
  • Data entry operator
  • Junior personal assistant
  • Receptionist
  • Office administration assistant
  • Office administrator
  • Word processing operator


When you finish this course you may be eligible to study Certificate IV in Business Administration (R17808) or a range of other Certificate IV qualifications.



Study options

Full Time (0.5 years)

Tuition fees
AUD $6,410 for the entire course

*Price shown is for indicative purposes, please check with institution

Start date

3 February 2020, 20 July 2020


Western Sydney Institute - Blacktown College

Main Street,


New South Wales,

2148, SYDNEY, Australia

Full Time (0.5 years)

Tuition fees
AUD $6,410 for the entire course

*Price shown is for indicative purposes, please check with institution

Start date

3 February 2020


Illawarra Institute - Bega

3 - 33 Barrack Street,


New South Wales,

2550, SOUTH COAST, Australia

Entry requirements

For international students

Year 10 or Year 12 (or equivalent)

Academic IELTS 5.5 or TOEFL (iBT) 46 or English Language Programs (Beginner to Advanced) at TAFE NSW or equivalent

Find your nearest IELTS test centre and test dates

There may be different IELTS requirements depending on your chosen course.


About this uni

TAFE NSW is the largest vocational education and training provider in Australia, grooming its students to be job-ready through hands-on learning.

  • Students can study at 50+ locations in New South Wales
  • Home to over 5,000 international students each year
  • Study options include certificates, diplomas and degrees
  • Offers industry-aligned programs in small classes