What will I learn?

The course provides managerial-level training for clerks and administrative workers. It provides a basis for a wide range of careers and occupations. You will learn how to establish and maintain a workgroup network, manage meetings, plan and manage conferences, plan or review administration systems, manage payroll and manage business document design and development.

This qualification would apply to individuals with various job titles including administration managers, general office managers and office managers. Individuals in these roles may possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of a team.

Course Structure

To receive the Diploma of Business Administration students must complete all core units and, if available, a range of additional units.

Core Units

This qualification has no core units

You will study a combination of the following elective units, which may vary between each semester and campus, and will depend on a number of considerations including the packaging rules for the qualification and demand for the unit:

  • Develop workplace policy and procedures for sustainability
  • Establish and maintain a workgroup computer network
  • Lead and manage team effectiveness
  • Manage an information or knowledge management system
  • Manage and monitor business or records systems
  • Manage business document design and development
  • Manage meetings
  • Manage payroll
  • Manage people performance
  • Manage personal work priorities and professional development
  • Manage quality customer service
  • Plan and implement administrative systems
  • Plan and manage conferences
  • Promote innovation in a team environment
  • Undertake project work

Career opportunities

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include administration manager, general office manager, and office manager.


When you finish this course you can apply to study the TAFE NSW Bachelor of Business HE20514 at Ultimo College or Granville College.

The high quality, practical, Bachelor of Business, is a Degree with a difference. You can grow and enhance your high order business skills and practise what you've learnt in an internship placement.



Study options

Full Time (0.5 years)

Tuition fees
AUD $7,220 for the entire course

*Price shown is for indicative purposes, please check with institution

Start date

3 February 2020, 20 July 2020


Western Sydney Institute - Blacktown College

Main Street,


New South Wales,

2148, SYDNEY, Australia

Full Time (0.5 years)

Tuition fees
AUD $7,220 for the entire course

*Price shown is for indicative purposes, please check with institution

Start date

3 February 2020


South Western Sydney Institute - Liverpool College

College Street,


New South Wales,

2170, SYDNEY, Australia

Entry requirements

For international students

Prerequisite: Certificate IV in Business Administration (R17808)

  • Students who do not have the equivalence of the NSW Year 12 will need to apply for the Certificate III in Business Administration R11735
  • It is recommended for students to have intermediate MS Word skills and some previous industry experience would be advantageous.

Academic IELTS 5.5 or TOEFL (iBT) 46 or English Language Programs (Beginner to Advanced) at TAFE NSW or equivalent

Find your nearest IELTS test centre and test dates

There may be different IELTS requirements depending on your chosen course.


About this uni

TAFE NSW is the largest vocational education and training provider in Australia, grooming its students to be job-ready through hands-on learning.

  • Students can study at 50+ locations in New South Wales
  • Home to over 5,000 international students each year
  • Study options include certificates, diplomas and degrees
  • Offers industry-aligned programs in small classes