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Diploma of Community Services (Case Management)

Australia

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3

What will I learn?

Course Description

This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.

At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.

Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.

To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.

The skills in this qualification must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

In this course you will learn how to:

Communicate effectively with and advocate on behalf of clients

Apply counselling techniques

Work effectively with diverse clients on one-on-one or in groups

Apply all aspects of case management

Implement community development strategies

Understand the impacts of sociological factors on clients

Relevant Job Roles

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; roles may provide support, recruitment, performance management, risk management, advocacy or interventions to individuals, groups or communities and range from working under the direction and supervision of others to managing the programs and services themselves.

CRICOS

113105G

Study options

Full Time (64 weeks)

Tuition fees
A$10,156.25 (US$ 6,693) per year
AUD $12,500 for the entire course; Resource fees: AUD $400
Start date

3 February 2025, 28 April 2025, 21 July 2025, 13 October 2025

Venue

Australian Professional Skills Institute

Unit 12, Wellington Fair,

40 Lord Street,

EAST PERTH,

Western Australia,

6004, PERTH, Australia

Entry requirements

For international students

All students must be over 18 years of age before they can commence this course at APSI.

For direct entry into Diploma level courses, students must have completed a minimum of Year 12 schooling or equivalent or to be a mature age student (20 years of age and above) with relevant work experience.

Students who have not completed Year 12 are permitted to study a certificate-level course at APSI prior to the diploma.

IELTS (Academic) overall 6.0 with no individual band less than 5.0

IELTS (General) overall 6.0 with no individual band less than 5.5

Cambridge English Advanced CPE / Advanced CAE Minimum score 169

Pearson PTE Academic 52

Duolingo English Test Minimum 110 overall

*There may be different IELTS requirements depending on your chosen course.

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