What will I learn?

Our Diploma of Community Services is designed to provide you with knowledge and skills in community development, case work and group work.

This community services course prepares you to work as a social welfare worker, and provides you with an understanding of human rights, cultural inclusion, Indigenous culture, issues and strategies for effective service delivery.

Our Diploma of Community Services is also ACWA (Australian Community Workers Association) Accredited.

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management.

Workers are usually providing direct support to individuals or groups of individuals.

Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

Special note: Prior to undertaking clinical work placement all students must obtain a Victorian Police Check and a Working with Children Clearance (WWC).

Students will be responsible for the costs associated with requirements.

If placements are taken outside of metropolitan Melbourne any accommodation costs that may be incurred will be the responsibility of the student.

Modes of Study

This course requires face to face classroom study and compulsory work placement (arranged by Kangan Institute) of 400 hours

Major study areas

  • Workplace communication strategies
  • Diversity
  • Legal and ethical compliance
  • Workplace health and safety
  • Advocacy and representation
  • Community development strategies
  • Case management

Career pathways

Graduates may seek employment as a:

  • Social Welfare Worker
  • Case Worker/Manager
  • Community Development/Engagement Worker
  • Family Support Worker
  • Project Officer
  • Early Intervention Worker
  • Pastoral Care Counsellor or Manager



Study options

Full Time (1.5 years)

Tuition fees
A$18,000.00 (US$ 13,862) per year
Tuition Fee (Term): AUD $3,000 Annual Amenities Fee: AUD $200

*Price shown is for indicative purposes, please check with institution

Start date

12 July 2021, 4 October 2021


Broadmeadows Campus

Pearcedale Parade,



3047, MELBOURNE, Australia

Entry requirements

For international students

Academic: Australian Year 12 equivalency or higher
English language: (IELTS) Academic: Overall score (no band less than) 5.5 (5.0); TOEFL Internet Based (iBT): Test score (no section score less than) 55 (Listening 9, Speaking 16, Reading 10, Writing 18); Pearson Test of English (PTE): Overall score (no section score less than) 42-49 (40); Cambridge English – Advanced (CAE): Overall CAE score (no band less than) 162 (154).
Age: minimum 18 years of age
Work Experience: It is recommended that you have sufficient relevant work experience

*There may be different IELTS requirements depending on your chosen course.


About Kangan Institute

Kangan Institute’s strong industry connections are aligned with the programmes taught in each of its classrooms.

  • Has five campuses across Melbourne
  • Offers pathways to university degrees
  • Dedicated English Language Centre located in Docklands
  • Extensive student support and assistance