What will I learn?

The tourism industry offers opportunities in a variety of roles including flight attending and roles with an airline or at the airport. Once the world opens up, a flight attendant career can take you all over the country or the world, where you’ll meet people of all nationalities and enjoy the fact that every day is different. In this entry-level programme you’ll learn valuable transferable skills that tick the boxes for an airline position, but can open doors to all sorts of careers. You’ll come away confident in your communication, conflict management and problem-solving skills, deliver exceptional customer service and your presentation and grooming skills will ensure you make an incredible first impression with employers.

Course Content

New Zealand Tourism Destinations
• Tourism Expo
• Crew Resource Management
• People Handling
• Food and Beverage Service
• Airline and Airport Operations and Security
• Singapore Airlines
• Managing conflict
• Air Accidents
• Aircraft safety and emergency equipment


  • Experience New Zealand
  • Exclusive Certificates
  • Earn Your Wings
  • First Class Facilities
  • Connected Plus
  • Inspiring Tutors
  • Mentoring & Coaching
  • Fun Events
  • Small Classes
  • Industry Learning
  • Airlines


The highly transferable skills gained in this programme can open doors to a variety of careers, while building your confidence, self-awareness, and presentation skills to help you stand out from the crowd.

  • Conflict Management
  • Communication Skills
  • Problem Solving
  • Attention to Detail
  • Client Relationship Management Skills
  • Active Listening
  • Team Building
  • Overcoming Language Barriers
  • Computer Literacy
  • Employment Knowledge
  • CV Writing
  • Risk Management, Safety and Security (NZ Police, prison officer, health & safety office, bodyguard)
  • Aviation Medicine & First Aid (Medical Centre Admin)
  • Grooming (Frontline admin)
  • Crew Resource & Management (HR roles, rostering role options)
  • RSA (Manager roles in F&B)
  • Water Ditching (Ferry attendant options)
  • Customer service


New Zealand Certificate in Tourism Level 4
New Zealand School of Tourism Certificate - Tourism, Airline and Flight Attending
Hobbiton Movie Set Tours Specialist Certificate

For those completing the Flight Attendant Practicals

New Zealand Certificate in Aviation (Flight Attending) Level 4
First Aid Certificate
Responsible Serving of Alcohol
Flight Attendant with Wings Badge

Next Step

You have a choice once you graduate from this qualification to either seek employment or complete the one-year Level 5 Diploma in Tourism and Travel.
Diploma in Tourism & Travel

Study options

Full Time (16 weeks)

Tuition fees
NZ$8,670.00 (US$ 6,198) per year
Course fee - NZ $700
Start date

Expected August 2022


Auckland Airport Campus

3 Leonard lsitt Drive,


Auckland Airport,

2022, New Zealand

Full Time (16 weeks)

Tuition fees
NZ$8,670.00 (US$ 6,198) per year
Course fee - NZ $700
Start date

To be confirmed


New Zealand School of Tourism

Hamilton Campus,

Level 8, 48 Ward Street,


3244, New Zealand

Entry requirements

For international students

All international students must:

  • be a minimum of 18 years of age at the start of all courses. (as per code of practice requirements)
  • Completed 4 years of secondary school or equivalent work experience

English Language Proficiency:

  • IELTS: Academic score of 5.5 with no band score lower than 5
  • TOEFL Paper-based Test (pBT) where the test was carried out prior to 1 October 2017: Score of 550 (with an essay score of 5 TWE)
  • TOEFL Internet-based test (iBT): Score of 46 (with a writing score of 14)
  • Cambridge English Qualifications: B2 First or B2 First for schools with a score of 162. No less than 154 in each skill
  • OET: Minimum of Grade C or 200 in all sub-tests
  • NZCEL: Level 4 (General) or (Employment)
  • Pearson Test of English (Academic): PTE (Academic) score of 42 with no band score lower than 36
  • Language Cert: B2 Communicator IESOL (LRWS) with HIGH PASS and no less than Pass in each skill
  • Trinity ISE: ISE II with no less than merit in any band