What will I learn?

The accredited Diploma of Hospitality Management gives you the advanced skills and knowledge you need to succeed in a supervisory or management role in the hospitality industry.

Become a bar or restaurant manager, a chef de patissier, executive housekeeper, function manager, or gaming manager. With TAFE NSW, you can choose electives to suit your career ambitions.

The Diploma of Hospitality Management combines practical skills with contextualised business knowledge so you can thrive in this fast-paced global industry.

LEARN NEW SKILLS

Through theory and practical course work, you will learn to:

Lead hospitality services in real and simulated environments

Manage and deliver operational plans

Enhance customer service experiences

Prepare and manage budgets

Manage difficult situations and conflict

Lead a team of professionals

Research and comply with regulatory requirements

Roster staff

Implement and monitor work health and safety practices

GAIN PRACTICAL EXPERIENCE

TAFE NSW is known for delivering theory along with practical learning. You will strengthen your practical skills in hospitality, including:

Leadership and management skills

Managing people from diverse social and cultural backgrounds

Providing excellent customer service

Advanced sales techniques

Managing financial transactions

DEVELOP YOUR PROFESSIONAL CONFIDENCE

Stand out in a global job market by developing a range of key soft skills that equip you with the confidence to work in the hospitality industry:

Strong communication and interpersonal skills

The ability to build a positive team culture

The drive to provide outstanding customer service

Problem-solving strategies

The ability to work independently and as part of a team

Professionalism

WORK PLACEMENT

Workplace learning ('on-the-job' training) is required for the achievement of competencies to receive the Diploma of Hospitality Management.

Work placement is a critical part of your success in this course, a teacher will assist you in gaining unpaid work placement with a hospitality establishment in line with TAFE NSW policy. This will happen once you have gained enough knowledge to operate safely in the workplace.

Your work placement will be supported and monitored by TAFE NSW. As well as the in-class training and assessment you will be required to complete 180 hours (36 supervisory shifts) of work placement during scheduled service periods working in a real industry environment.

We recommend that you seek paid employment to meet this requirement and the teacher will advise if your workplace is suitable.

CRICOS

090987F

Study options

Full Time (1 year)

Tuition fees
A$14,680.00 (US$ 10,301) per year
Additional costs for uniforms, equipment, textbooks and materials (if applicable) range from AUD $300 – AUD $1,000 per course.

*Price shown is for indicative purposes, please check with institution

Start date

31 January 2022, 18 July 2022

Venue

North Coast Institute - Wollongbar Campus

Sneaths Road,

WOLLONGBAR,

New South Wales,

2477, NORTH COAST, Australia

Full Time (1 year)

Tuition fees
A$14,680.00 (US$ 10,301) per year
Additional costs for uniforms, equipment, textbooks and materials (if applicable) range from AUD $300 – AUD $1,000 per course.

*Price shown is for indicative purposes, please check with institution

Start date

31 January 2022, 18 July 2022

Venue

North Coast Institute - Coffs Harbour Education Campus

363 Hogbin Drive,

COFFS HARBOUR,

New South Wales,

2450, NORTH COAST, Australia

Entry requirements

For international students

Year 12 or equivalent

English Language Requirements:

Academic IELTS 5.5 or TOEFL (iBT) 46 or equivalent

Or Completion of a TAFE NSW General English Program

Location Requirements:

TAFE NSW Ryde and Ultimo offer packages of Certificate IV in Commercial Cookery and Diploma of Hospitality Management with direct credits.

TAFE NSW makes every effort to ensure your Language, Literacy and Numeracy (LLN) needs are met. The level of support you need may be assessed via a review of your LLN skills with written tasks and a one-on-one interview. If you need to strengthen your LLN skills, an individual training plan will be created with you.

*There may be different IELTS requirements depending on your chosen course.

ADD TO MY FAVOURITES

About TAFE NSW

TAFE NSW is the largest vocational education and training provider in Australia, grooming its students to be job-ready through hands-on learning.

  • Students can study at 30+ locations in New South Wales
  • Home to over 3,200 international students each year
  • Study options include certificates, diplomas and degrees
  • Offers industry-aligned programs in small classes

Get in touch