Diploma in Hospitality and Tourism Management Co-op

Toronto School of Management

This one-year program will give you the skills to begin and succeed in a career in hospitality and tourism. It focuses on the most up-to-date developments in the hospitality industry and is powered by innRoad, Knowledge Matters’ Case Simulations Hospitality Collection and Perlego.This one-year Co-op diploma will provide a springboard for a career in the dynamic world of hospitality and tourism. Cultivate professional hotel competencies such as effective communication skills and exceptional customer service, leadership, and teamwork skills to deliver first-class service.Learning without borders means you’ll put principles and procedures into practice for a range of hospitality functions, including front desk operations, and food and beverage production.Program OutcomesDevelop professional hotel competencies such as effective communication skills, good customer service skills, leadership, and teamwork to ensure you provide a first-class serviceGain supervised practical work experience directly related to your academic and career goalsBecome immediately effective within the hospitality and tourism industry by gaining an understanding of the principles and procedures of a range of hospitality functions, including front desk operations, housekeeping and food and beverage productionStrengthen your resume with Canadian work experienceCo-op placementCo-op ExperienceThe co-op term provides you with an opportunity to integrate academic studies with related employment experience. We have a co-op placement policy* in the field of studies.The co-op work experience could include positions in the following areas:ManagerFront Desk OfficerGuest Relations OfficerMarketing AssistantBusiness and Marketing AnalystSales AssociateCustomer Service RepresentativeGraduates of this diploma can expect career opportunities under NOC 0631, NOC 6521 and NOC 6525. Such positions could include:Desk clerkGuest service agentRestaurant assistant managerFood service officerVisitor information counsellorConference planner assistantBooking and reservations officerSales assistantTravel guideResort workerRoom service clerk