Diploma in International Hospitality Operations Management Co-op

Toronto School of Management

The Diploma in International Hospitality Operations Management Co-op Program is a two-year program designed to prepare students for a career in a variety of roles in Hospitality Operations Management. Students will gain the knowledge and business skills required to be progressive leaders within the fast-paced global hospitality industry, with an emphasis on Canadian tourism.This two-year Co-op Diploma will prepare students for an exciting career in a variety of roles in Hospitality Operations Management. Students will gain the knowledge and business skills required to be progressive leaders within the fast-paced global hospitality industry, with an emphasis on Canadian tourism.The program’s comprehensive curriculum brings the industry into the classroom and connects it with students through guest speakers, field trips and industry engagement. Graduates of this program will be fully prepared to step into key roles within both the front and back of a hotel and make an impact on the guest experience.Program Outcomes At the end of this program, students are expected to develop a range of specific and generic skills, covering the following fields:Define and describe the knowledge of the nature of hospitality and hospitality products from both local and international perspectives Apply the fundamental systems and procedures required to run a hospitality or hotel operation, such as Front Desk, Food & Beverage, Accounting, Marketing Evaluate global hospitality guest profiles and expectationsApply the knowledge of organizational behaviour at individual, interpersonal and collective levels Evaluate local and global trends and issues related to the hospitality industryIncorporate fundamental marketing concepts, terms, and ideas into the operations of the business Discuss the value add and the potential of Information Technology