Play a critical role in today's IT industry.
Program Overview
Get the skills you need for a successful career in ITInformation Technology Infrastructure and Services professionals play a critical role in today's technology-driven economy, helping end users work effectively with complex hardware, software, networks and websites using sophisticated tools and applications. Prepare for a strong career in this field as you learn through labs, simulators and projects. You'll also gain critical soft skills such as customer support, team work, leadership, entrepreneurship and communication. Hands-on experience
Get direct experience in all areas of client and server hardware, software and networking, including:
Network design and maintenance
Operating systems and databases
Website design
Call tracking and customer service
Network security
Virtualization and cloud computing
Mobile computing: Anytime, anywhere
In the IT Infrastructure and Services program, you'll work on a laptop and have online access to lecture notes, assignments and other class material. You'll use On
The
Hub — a multi-vendor software repository for student download and use with an academic license. Optional co-op
Paid co-op work placements provide valuable IT support experience and professional contacts, while offsetting educational costs. Enrolment is limited through an additional selection process.
Career Opportunities
Graduates of the IT Infrastructure and Services diploma program have a highly sought-after skill set. Positions typically lead to rapid promotion within the information technology field. Students learn entrepreneurial skills that would assist those seeking to start their own IT business or consulting firm.
Here are some sample job titles for this program:
PC Bench Technician
Hardware Support Analyst
Help Desk Analyst
IT Trainer
System Support Analyst
Technical Support Representative
Technical Writer
Web Designer
*Price shown is for indicative purposes, please check with institution
13 January 2025
Sheridan College (Ontario)
Davis Campus,
7899 McLaughlin Road,
BRAMPTON,
Ontario (ON),
L6Y 5H9, Canada
Ontario Secondary School Diploma or equivalent, including these required courses:
One English, Grade 12 (ENG4C or ENG4U) plus
One Math Grade 12 (C or U) or Math Grade 11 Functions (MCR3U) or Functions and Applications (MCF3M) or
Mature student status.
English Proficiency Requirements
IELTS - overall score 6.0 with no individual band below 5.5
TOEFL iBT (Test of English as a Foreign Language) and TOEFL iBT Home Edition (DI Code: 9117) - overall score 80 with no individual section below 20
iTEP Academic - overall score 3.7
PTE Academic (Pearson Test of English) online or in person - overall score 58 with no individual section below 49
Duolingo English Language Test - overall score of 105 with no individual subscore lower than 85
Cambridge English Test Exams (B2 First/C1 Advanced/C2 Proficiency score) - overall Cambridge English Scale score 169 with no individual score below 162
CAEL (Canadian Academic English Language) online or in person - overall score 60 with no individual section below 50
Sheridan EPA test - Listening Band - 4.0 Reading Combined Band - 4.0 Writing - CLB 7
Career-focused curricula ensure that 100 percent of Sheridan College’s full-time study programs offer an element of experiential learning.