Graduate Certificate in Healthcare Management

University of Illinois at Springfield

The purpose of the Graduate Certificate is to provide healthcare professionals or graduate students aspiring to pursue careers in healthcare organizations with an array of business knowledge in Marketing, Organizational Behavior, Leadership, and Operations Management in the context of healthcare organizations. Besides these core competencies, students of this certificate will understand the healthcare environment, its regulatory framework and relevant public health issues.Upon successful completion of this certificate program, students will be able to:Understand the history, evolution and the basic concepts central to the healthcare industry and healthcare environmentDesign and manage healthcare operations and processesApply motivational methods and techniques required to successfully manage healthcare teamsApply marketing methods and techniques to understand consumers of healthcare services in order to create and deliver customer value