This qualification reflects the role of support workers who complete specialised tasks and functions in aged services either in residential, home or community-based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery. Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.
November 2026
City Campus
Level 5, 259 Collins Street,
Melbourne,
Victoria,
VIC 3000, Southeastern Australia, Australia
October 2026
North Melbourne Campus
Level 1, 287-313 Macaulay Road,
North Melbourne,
Victoria,
VIC 3051, Southeastern Australia, Australia
Academic Requirements
To enter this qualification, applicants should have successfully completed an Australian Year 11 (or an international secondary school year which is equivalent to Australian Year 11 with satisfactory results, OR successful completion of a recognised Foundation Studies program in Australia, OR successful completion of the international Baccalaureate Certificate, OR Successful completion of an Australian qualification of AQF level 4. An educational achievement, which is greater than any of these, is also suitable. e.g. successful completion of Australian Year 11.
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