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What will I learn?

The hospitality, events and tourism industry offers exciting global opportunities for successful graduates of this qualification.

The Diploma of Hospitality Management has a strong focus on management skills such as planning and execution with a service-oriented approach as which applies to hotels and resorts world wide.

Career Outcomes:

  • Flight Attendant
  • Banquet or Function Manager
  • Front Office Manager
  • Food and Beverage Outlet Manager
  • Club Manager
  • Sales and Marketing Executive
  • Motel / Hotel Manager
  • Restaurant Manager
  • Restaurant Owner and Operator
  • A wide range of supervisory positions within the hospitality and tourism industries

Subject Areas:

  • Manage customer service
  • Manage finances within a budget
  • lead and manage people
  • control and order stock
  • establish and conduct business relationships
  • coordinate event and function

At Operational Level:

  • Workplace hygiene practices
  • Work health and safety practices
  • Work effectively with others
  • Hospitality trends and industry update
  • Serve food and beverage
  • Barista coffee making
  • First Aid Training

At Supervisory Level:

  • Coach others in job skills
  • Monitor work operation
  • Quality customer service
  • Leadership skills
  • Stock control

At Management Level:

  • Compliance within the legal framework
  • Hospitality Budgeting and rostering
  • Establish business relationships
  • Manage operational plan
  • Human resources management
  • Business management

Units of Competency

This course consists of 28 units of competence with 14 core units and 14 elective units as listed below:

Core Units

  • BSBDIV501 Manage diversity in the workplace
  • BSBMGT517 Manage operational plan
  • SITXCCS007 Enhance the customer service experience
  • SITXCCS008 Develop and manage quality customer service practices
  • SITXCOM005 Manage conflict
  • SITXFIN003 Manage finances within a budget
  • SITXFIN004 Prepare and monitor budgets
  • SITXGLC001 Research and comply with regulatory requirements
  • SITXHRM002 Roster staff
  • SITXHRM003 Lead and manage people
  • SITXMGT001 Monitor work operations
  • SITXMGT002 Establish and conduct business relationships
  • SITXWHS003 Implement and monitor work health and safety practices

Study Pathway

Australian Professional Skills Institute

After completion of Diploma of Hospitality Management, student can continue to study Advanced Diploma of Hospitality Management and get credit for all Diploma units.

Students who complete the Diploma of Hospitality Management at APSI and who meet ECU admission requirements will be given advanced standing by ECU in the Bachelor of Commerce, the Bachelor of Hospitality and Tourism Management, and the Bachelor of International Hotel and Resort Management programs. Students will also be assessed in line with the university approved English language entry requirements.



Study options

Full Time (78 weeks)

Tuition fees
A$11,916.00 (6,42,026) per year
AUD $16,500 for the entire course; Resource fee: AUD $500
Start date

18 July 2022, 10 October 2022, 30 January 2023, 24 April 2023, 17 July 2023, 9 October 2023


Australian Professional Skills Institute

Unit 12, Wellington Fair,

40 Lord Street,


Western Australia,

6004, PERTH, Australia

Entry requirements

For international students

Completion of Year 12 or equivalent. International Students must be over 18 years of age before they can study at APSI. For mature age entry (over 20 years old), applicant must supply a current CV with details of their work experience and a letter of support from their employer.

English Language Requirements

Academic IELTS: 5.5 (no individual band less than 5.0)
TOEFL iBT: 46-59
TOEIC: 650
Pearson Test of English (PTE): 42
GCE O Level: grade D or better
GCE A Level: pass in English
Cambridge English ESOL: First Certificate (FCE) or Advanced (CAE)
Certificate IV in Spoken and Written English
Upper Intermediate level assessed by APSI partner English language providers
Level 6 from Perth International College of English

*There may be different IELTS requirements depending on your chosen course.